Effective Date: 23 April 2026
At Qhapu Security Services, we value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase courses online, or contact us.
1. Who We Are
Qhapu Security Services
Norman’s Building Material Supplies CC
166 Protea Blvrd Rd, Protea Glen Ext 12
Soweto, Gauteng, Johannesburg, 1818
Phone: 010 001 2995
Email: info@qhapusecurityservices.co.za
WhatsApp: +27 74 769 6385
2. Information We Collect
We may collect the following personal information from you:
- Full name
- ID number or passport number (where required for course registration)
- Phone number
- Email address
- Residential address
- Payment and billing details
- Course booking and attendance information
- Messages sent via contact forms, email, or WhatsApp
- Website usage information such as IP address, browser type, and cookies
3. How We Use Your Information
Your information is collected and used for the following purposes:
- To process course bookings and online payments
- To confirm registration for in-person lessons
- To communicate course dates, times, and venue details
- To provide customer support
- To issue invoices, receipts, and certificates where applicable
- To comply with legal and regulatory obligations
- To improve our website and services
- To send important updates regarding our courses and services
We only use your information for lawful business purposes.
4. In-Person Lessons and Course Records
Because all lessons are conducted in person only, we may keep attendance records, assessment results, and training completion records for administrative and compliance purposes.
These records may be required for accreditation, certification, or security industry training compliance.
5. Payment Information
Payments for courses are made online through our website.
We take reasonable steps to ensure that payment information is handled securely. However, where third-party payment gateways are used, their own privacy and security policies may also apply.
6. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may only share your information when necessary with:
- Payment service providers
- Training certification bodies
- Legal or regulatory authorities
- Service providers assisting with website hosting or administration
Such sharing is limited to what is necessary for business and legal purposes.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information against:
- unauthorised access
- misuse
- loss
- destruction
- alteration
- disclosure
Despite our best efforts, no internet transmission is completely secure, and users provide information at their own risk.
8. Cookies and Website Usage
Our website may use cookies and similar technologies to improve your browsing experience and understand website traffic.
Cookies help us:
- improve website functionality
- remember preferences
- analyse visitor usage
You may disable cookies in your browser settings if preferred.
9. Your Rights Under POPIA
In terms of South African privacy law, you have the right to:
- access your personal information
- request correction of inaccurate data
- request deletion where legally permissible
- object to certain uses of your data
- withdraw consent where applicable
Requests may be sent to info@qhapusecurityservices.co.za
10. Policy Updates
We reserve the right to update this Privacy Policy from time to time.
Any changes will be posted on our website and will take effect immediately upon publication.
11. Contact Us
For any privacy-related questions or requests, please contact:
Qhapu Security Services
Email: info@qhapusecurityservices.co.za
Phone: 010 001 2995
WhatsApp: +27 74 769 6385